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Not Everyone Has To Like You
When I was vice-president of a management consulting and training firm in Falls Church, Virginia, it became apparent that one coworker in particular flat out didn’t like me. It didn’t matter what I did...
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Turn Your Employees into Brand Ambassadors
Are your employees are your brand ambassadors? Here’s a test: Ask each employee one-on-one, “What does our company do and what does it stand for?” If you receive a myriad of answers, then you have work...
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Counteroffers: As in Poker, You Need to Know When To Fold
It’s a situation many of you have faced: a valued employee announces his intentions to leave in order to take another position. It’s one that I’ve experienced as well. When it happened to me I put a...
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3 stress-busting strategies for your small business
Not long ago we discussed the incredible number of hours small business owners put in and the toll that it takes on their lives. Closely related to that issue is stress and Nov. 4 is “stress awareness...
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How to Get Great Performances Out of Other People
By Dan Coughlin An important question every manager must answer is, “How do I get great performances out of other people?” At some point you need to realize you can’t do it all by yourself. You have...
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How to deal with difficult employees (without ending up in court)
By Nicky Tatley If you are running a small business, you’ve no doubt come across an employee or two who have rubbed you the wrong way. Managing staff and keeping up a harmonious working environment is...
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When You Have to Say, ‘You’re Fired’
By John Tschohl Firing someone can seem heartless at times, but in actuality, continuing to employ people who routinely fail is a disservice to them as well as your organization. Constant failure...
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Your best bet for success: Hire the right people
By John Tschohl All of your locations are up and running. You’ve done all you could do to advertise and get a jump on your competition. So now, the only thing you have left to do is the hiring. Plus...
View ArticleHow to Hold Employees Accountable (Without Causing Them to Quit)
By Liz Greene Though an emphasis on accountability is important for employee engagement and the success of your business, it can have a negative effect on both if handled incorrectly. If you fail to...
View ArticleThe hidden importance of employee social media posts
If you’re at all close to your neighbors, you probably know how they feel about their jobs and their employers – especially if they either love their work or hate their employers. Today our “neighbors”...
View Article17 incredible employee perks from successful companies [#infographic]
By Reuben Yonatan If you work in a modern office you are most likely accustomed to conversations around the water cooler and room temperature coffee in the break room. Many companies today are...
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